Frequently Asked Questions

Non-Profits

No. Only accessible to registered 501(c)(3) nonprofits.

Tuesday is federally required to officially know someone connected to the account.By law, Tuesday must ask for your SSN to make sure you are who you say you are, and that you're authorized to act on behalf of an entity (your PTA, organization, or business). Your SSN is for identity verification ONLY.

Yes, form 990 and a voided check of the nonprofit. 

Nothing! It's free.

Nope, no subscription fee either.

We charge a transaction fee of 5.99% + $0.25 per finalized transaction. Fee includes all and any form, not limited, to auctions, donation campaigns and single donations.

Yes. Tuesday uses a 3rd party partner as our preferred payment Merchant service provider.

No.

No.Credit cards are processed securely by Tuesday integration partner.

No. All auctions, donation campaigns are hosted on Tuesday's website and app.

Yes. Otherwise, your donors will not know of your activities on the platform.  

No. only open to the Tuesday community.

NO. Only if the donor/end user  completes a transaction on the platform. Donation. Buy now, winning an auction etc.

  •  Description of your organization
  • Accurate listing of Product or service
  • Quality control
  • Shipping/ Delivery of product or service
  • Accountability of funds collected on the platform
  • Chargebacks management 
  • Refunds on Transactions

The first ever transaction takes a week to appear in your bank account.  After that it will be every Tuesday.

No. Charges are deducted at the time of transaction.

The nonprofit dashboard is accessible outside USA to managed your account once approved. However, the Tuesday app is only available in the USA for now.

NO, will only be shipped to US addresses for now.

NO.

Unlimited

At Least 7 days in advance.

NO, All receipts for transaction regardless of Auction or donation will be automatically and immediately emailed to end user

Yes this feature will be available soon.

Yes, Only before the auction starts on the item in question.

App Users

Yes. Over the age of 18

By downloading the app from either Apple App Store or Google Play Store.

The payment will be charged on card on file at the time of closing the auction.

Contact the responsible non-profit immediately.

This depends on the non-profit. Tuesday does not handle delivery and/or fulfillment of any of the items. Please check with the organization.

No.

Contact the Non-profit directly.

Only with nonprofit at the time of execution of the transaction.

No.

Immediately after the transaction is finalized. Please check your spam folder.

Yes,All are verified to the best of our knowledge.

Approximately 94%

No, not at this moment

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